Optional Email Account for Staff on the Student Microsoft 365 (M365)

In CityU, email service for staff and email service for students (and alumni) are based on Microsoft 365 (M365), however, the two services reside on separate environments. By default, all current staff have accounts on the Staff M365 (, and all current students and alumni have accounts on the Student M365 (

If you want to access your primary staff M365 account, please go back to Email Services home page and click " (Microsoft 365 for staff)" under "Web Login to" in "Staff" column.

If you wish to separate your office/work emails from that for teaching/communication with students, you may raise a CSC Work Request via your department to request for creating a separate account on the Student M365 as your optional staff account.

  1. Login from University Email Services Website

    Click the “M365 Sign-in Page” button from the University Email Services page ( or, at the CityU Authentication System, please enter your CityU EID and password to login.

  1. Login from Microsoft

    At, type in your primary email address ( You will then be redirected to the CityU Authentication System. Enter your EID and password to login.

You are strongly recommended to use a web browser with latest version listed below:

- Google Chrome
- Firefox
- Microsoft Edge
- Safari

For enquiries, please contact IT Service Desk at +852 3442-8340 or email to


You can click this link to go to the M365 Sign-in Page now:

(same as

The use of the above Email services is governed by the University's "Policies on Use of IT Services & Resources".