Optional Email Account for Staff on the Student Microsoft 365 (M365)

In CityU, email service for staff and email service for students (and alumni) are based on Microsoft 365 (M365), however, the two services reside on separate environments. By default, all current staff have accounts on the Staff M365 (, and all current students and alumni have accounts on the Student M365 (

If you want to access your primary staff M365 account, please go back to Email Services home page and click " (Microsoft 365 for staff)" under "Web Login to" in "Staff" column.

If you wish to separate your office/work emails from that for teaching/communication with students, you may raise a CSC Work Request via your department to request for creating a separate account on the Student M365 as your optional staff account.

At the M365 Sign-in page, please enter your CityU M365 account in the following format:


If you have any login questions, DO NOT click on "Forgot my password".
Please call IT Service Desk at 3442-8340 or email to


You can click this link to go to the M365 Sign-in Page now:

(same as

The use of the above Email services is governed by the University's "Policies on Use of IT Services & Resources".