How to send Email from Email client (e.g. MS Outlook) if you are off-campus and have no outgoing mail (SMTP) service available from ISP? (for staff only)

Please note that this FAQ is Not Applicable IF you send email with:

• WebMail, or
• Email client (e.g. Outlook Express, Windows Mail, MS Outlook, etc.) on your office PC, or
• Email client off-campus and your Internet Services Providers (ISP) has provided an outgoing mail (SMTP) server

If you want to send email from an Email client software (e.g. MS Outlook) running on your notebook, PDA or mobile devices when you are off-campus BUT you cannot obtain outgoing mail (SMTP) service from the Internet Services Providers (ISP), you can use an authenticated outgoing mail (SMTP) server which is specially set up for this purpose. In order to make use of this sever, you need to configure the following outgoing mail (SMTP) server settings in the email client software installed on your notebook, PDA or mobile devices:

• Name of the SMTP server: ausmtp.cityu.edu.hk
• Authentication: required
• Log on Username: (your-email-login-name)@cityu.edu.hk (e.g. cctom@cityu.edu.hk)
• Server Port: 465
• Encrypted connection: SSL

Detailed examples for some common email clients:

• Outlook Express
  

• Windows Mail
  

• Outlook 2007
  

• Outlook 2003
  

(verified correct)

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Last modified:  Monday, 10-Nov-08 19:00:14