Is my CityU Student Email Account still available after ending of my study?

NO. Your CityU Student Email Account will expire and be disabled soon after your study in the University is ended. Once your account is disabled, you will be UNABLE to access it any more, and all your email messages will be purged permanently. Therefore, you are strongly recommended to save your important messages into your local computer, or forward them to your specified email address before your study in CityU is going to end.

 

If you continue your study in the University in the next semester, your email account shall be automatically renewed upon the start of the new study without interruption. Even though your account will be extended, it is always our recommendation that you perform backup of your email data on a regular basis.

It is also our recommendation that you perform backup of your email data at all times and on a regular basis. Individual restoration of deleted emails will normally NOT be entertained."
 

If you are graduates, you may automatically obtain a CityU Alumni email account on the alumni email server (alumni.cityu.edu.hk) upon your graduation. However, the messages stored in the mailbox of your student email account will NOT be transferred to your alumni account automatically. Therefore, if you want to forward/transfer email messages to your alumni account, please do it YOURSELVES before your student account is disabled. Please also note that, you may NOT be able to transfer or forward ALL your messages from student to alumni account because the mailbox quota assigned for student email account is much more than that for alumni email account.